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Connect has successfully delivered a
key component in the Government’s
Annual Health Check which the
Healthcare Commission performs,
assessing and rating the performance
of all NHS trusts in England. This
annual assessment measures each
trust’s performance against key
indicators which include capability
and capacity, clinical focus and
patient focus, within each of which
are numerous items against which each
trust is rated, such as hospital
cleanliness. The 2006 Online Ratification Tool, developed by Connect, provides the trusts with the opportunity to see the data that will be used to construct their performance rating for each applicable indicator contributing to the annual health check, and to raise any queries on the data through a secure web-based environment, before the data is ratified by the Healthcare Commission. The first online ratification tool was developed by Connect in 2004 replacing the manual process in place previously. The latest enhancement to the tool involved developing a sophisticated and comprehensive Query Management System, allowing online queries and the responses to them to be effectively managed, resulting in improved levels of efficiency within the Healthcare Commission, and a better service for the trusts. Carole Boardman, Director (Public Sector) of Connect Internet Solutions, comments, “We are delighted to have been selected once again to deliver the Ratification Tool and to play a vital role in helping the Healthcare Commission undertake the Annual Health Check by providing a solution which greatly increases the efficiency of the data ratification process and makes the whole process easier to manage from start to finish.” | More on The Healthcare Commission |